+44 (0)1327 810710Global Pacific – Managed Services
How we transitioned Global Pacific to AZTech’s Managed Services during the pandemic
Global Pacific reached out to us in December 2019 as they had outgrown their current provider and were looking for a larger Managed Service Provider that could handle their growth.
About Global Pacific
Global Pacific are pioneers of direct fresh produce supply in the UK and Irish markets, with over 20 years of experience. They have a proven track record of delivering commercial benefits to their customers and developing long term relationships with growers and packers around the world.
Global Pacific export more than 15 million cases of fruit from around the world annually into the UK and Ireland, in a combination of bulk and finished goods formats –specialising in Grapes, Citrus, Soft Fruit, Top Fruit, Stone Fruit and Kiwi Fruit.
The Challenge
The initial plan was to begin onboarding in February with 12-15 weeks to fully move Global over to AZTech and provide training. However, due to the COVID-19 pandemic and lockdown being issued on 23rd March 2020, Global Pacific requested the onboarding to be pulled forward so they could be fully supported by AZTech immediately.